While retailers battle the Amazon effect that’s forcing them to close brick-and-mortar locations, consumer products companies face tightening margins as a result of the buying power of not only Amazon but big-box chains. Customer satisfaction will be critical for companies in these industries to differentiate themselves, and technology is likely to be a deciding factor in preparing them to serve digitally empowered consumers.
The Consumer Industries Forum is the only SAP-specific conference for retail and consumer products professionals that is officially endorsed and supported by SAP in North America. The conference provides insights into digital technology trends and the latest solutions from SAP. Learn from industry professionals who are driving results with people, process, and technology. Join SAP users, leaders, influencers, experts, solutions providers, and your peers this Oct. 2–3 in Phoenix. Stay up to date on conference content and more by following @CI_Forum on Twitter and @EventfulConferences on Instagram.