Meet the Speakers

Tony Costa

SVP and CIO, Bumble Bee Foods

Creating Digital Trust with Blockchain in Multi-Party Collaboration

By their very nature, supply chains involve multiple companies working together to deliver end products…

Read more >

Manish Rathi

Senior Principal, Callaway Golf Company

How Callaway Golf Drives Intelligent Order Promising

Learn how Callaway Golf drives business performance with advanced available to promise capabilities with SAP…

Read more >

Suketu Patel

Director, Information Security, Tapestry, Inc.

Lessons Learned from Tapestry’s Governance, Risk, and Compliance

Join this session to see how North America’s first S/4HANA 1709 live system detects, manages…

Read more >

Matt Laukaitis

SVP and General Manager, NA Consumer Industries, SAP

Changing the Game in Consumer Industries

Competition, consumer engagement, and operational effectiveness are fundamentally changing at an accelerated pace in consumer…

Read more >

Conference Welcome

Join us as we kick off the first full day of the Consumer Industries Forum…

Read more >

Supriya Thorbole

Senior Manager, Tyson Foods, Inc.

Tyson Foods’ Digital Supply Chain Transformation: Leveraging SAP Integrated Business Planning Cloud-Based Solution

Learn how Tyson Foods leveraged SAP Integrated Business Planning to consolidate its vast supply chain…

Read more >

Luke Williams

Head of CX Strategy and Thought Leadership, Qualtrics

Five Customer Experience Myths that Damage Brands

Many companies believe they are providing superior customer experiences because they hit the mark on…

Read more >

Ward Dingmann

SVP of Supply Chain, Bob's Discount Furniture

Fireside Chat: Achieving Nirvana: Consumer Experience Meets Consumer Intimacy

Join this fireside chat-style keynote session to hear executive perspectives from supply chain leaders on…

Read more >

Autumn Krauss

VP, Human Capital Research, SAP SuccessFactors

Return on Experience: Delivering Exceptional Customer Experience Starts with the Workforce

In-store customer experience is the opportunity for retailers to differentiate from pure e-commerce channels. To…

Read more >

Digitally Transforming the Retail Customer Experience Through Employee Experience

With disruption in the retail industry at an all-time high, retailers are looking to differentiate…

Read more >

Jasmine Crowe

CEO and Founder, Goodr

Doing Good: Leveraging Technology to Enable Change

Suraj Pabbathi

Senior Application Development Analyst, BJ’s Wholesale Club Inc.

Deep Dive and Q&A: BJ’s Wholesale Club’s Digital Transformation Journey

Join this session to hear about the digital transformation of BJ’s Wholesale Club. The session…

Read more >

Erik Paalman

Senior Category Manager, Merchandise, TravelCenters of America

Better Business Insights at TravelCenters of America

Historically, the TravelCenters of America (TA) business team had daily reports that it could not…

Read more >

Billy Price

Co-Founder, BILLY Footwear

Doing Good: Leveraging Technology to Enable Change

Kashyap Morturi

Senior Manager of SAP Infrastructure, Basis and Security, Tapestry, Inc.

Lessons Learned from Tapestry’s Governance, Risk, and Compliance

Join this session to see how North America’s first S/4HANA 1709 live system detects, manages…

Read more >

Achim Schneider

Global Head Industry Business Unit Retail, SAP

SAP Road Map: Retail Industry

Learn about the latest planned innovations from the SAP for Retail team and how the…

Read more >

Jenny Hall

Director of Project Catalyst, Carhartt Inc.

Carhartt’s SAP S/4HANA Fashion Transformation

Join us to learn about Carhartt's journey through the SAP S/4HANA for fashion transformation. This…

Read more >

Ganesh Wadwadigi

Chief Solution Expert, Blockchain for Supply Chain, SAP

Creating Digital Trust with Blockchain in Multi-Party Collaboration

By their very nature, supply chains involve multiple companies working together to deliver end products…

Read more >

Chad Poe

Senior Manager of Solutions Delivery, Carhartt, Inc.

Carhartt’s SAP S/4HANA Fashion Transformation

Join us to learn about Carhartt's journey through the SAP S/4HANA for fashion transformation. This…

Read more >

Sherri Courtney

Lead IT SAP Program Analyst, BJ's Wholesale Club

Deep Dive and Q&A: BJ’s Wholesale Club’s Digital Transformation Journey

Join this session to hear about the digital transformation of BJ’s Wholesale Club. The session…

Read more >

Jagjeet Singh

Senior Manager, Deloitte

Tyson Foods’ Digital Supply Chain Transformation: Leveraging SAP Integrated Business Planning Cloud-Based Solution

Learn how Tyson Foods leveraged SAP Integrated Business Planning to consolidate its vast supply chain…

Read more >

Shelly Gordon

Manager of IT, Corporate Applications, Crocs

Learn How Crocs Rocks Technology Projects with Business Collaboration and Hybrid Project Management

Learn how Crocs is closing the gap between IT and business priorities and enabling continuous…

Read more >

Adesh Daryapurkar

Solution Architect, NSPRO

Better Business Insights at TravelCenters of America

Historically, the TravelCenters of America (TA) business team had daily reports that it could not…

Read more >

Dave Elmer

Director, Enterprise Supply Chain, Hunter Douglas

Simplifying Shop Floor Complexity by Integrating with SAP S/4HANA

At Hunter Douglas, there was a disconnect between ERP and shop floor, resulting in anomalies…

Read more >

Dustin Garis

Chief Troublemaker, Garis Innovation

The Experience Economy Revolution

As the Chinese proverb states, “Hearing something a thousand times is less impactful than experiencing…

Read more >

Sriram Nandiraju

Senior SAP Manager, Dole Packaged Foods LLC

Dole’s Transformational Journey to an Intelligent Enterprise

Dole Packaged Foods walks through its transformational journey from having unsupported legacy software to be…

Read more >

Kenneth Hoffman

Director IM, Enterprise Integration Office at Coty Inc.

From Wholesaler to Retailer: Coty’s 15-Week Journey

Coty, one of the world’s leading beauty companies with a portfolio of leading brands, has…

Read more >

Kristin Howell

Global VP, Retail Solution Management

SAP Road Map: Retail Industry

Learn about the latest planned innovations from the SAP for Retail team and how the…

Read more >

Harris Fogel

Global VP, Consumer Products, SAP

SAP Road Map: Consumer Products Industry

Learn about the latest planned innovations from the SAP Consumer Products team and how the…

Read more >

Mark Osborn

VP, Strategy and Operations, Consumer Products Industry Business Unit, SAP

Industry Transformation in Consumer Products

The consumer products industry has seen more change in the past five years than it…

Read more >

Praful Karanth

Industry Executive Advisor for Retail and Supply Chain, SAP

Fireside Chat: Achieving Nirvana: Consumer Experience Meets Consumer Intimacy

Join this fireside chat-style keynote session to hear executive perspectives from supply chain leaders on…

Read more >

Mindy Scheier

CEO and Founder, Runway of Dreams

Doing Good: Leveraging Technology to Enable Change

Johann Grassi

SAP Retail Solution Architect, Beyond Technologies

From Wholesaler to Retailer: Coty’s 15-Week Journey

Coty, one of the world’s leading beauty companies with a portfolio of leading brands, has…

Read more >

Geoff Scott

CEO, ASUG

Opening Remarks

Join us as we kick off the Consumer Industries Forum and explore some of the…

Read more >

Rajasekhar Matukumalli

Manager, Deloitte

Simplifying Shop Floor Complexity by Integrating with SAP S/4HANA

At Hunter Douglas, there was a disconnect between ERP and shop floor, resulting in anomalies…

Read more >

 
 

Thanks to Our Sponsors

 
  •  
    /NSPRO
     
    Platinum Sponsor
     
  •  
    SAP
     
    Produced by
     
  •  
    Eventful Conferences
     
    Produced by
     

Creating Digital Trust with Blockchain in Multi-Party Collaboration

By their very nature, supply chains involve multiple companies working together to deliver end products to their consumers. In this presentation, learn how Bumble Bee Foods is leveraging blockchain for enhanced food traceability, safety, and sustainability across all stakeholders in its supply chain.

How Callaway Golf Drives Intelligent Order Promising

Learn how Callaway Golf drives business performance with advanced available to promise capabilities with SAP APO Global Available to Promise (GATP). In this session, you’ll hear the business challenges and get insight into why Callaway Golf selected SAP APO GATP as part of their corporate roadmap for enabling advanced ATP capabilities. You’ll hear how the organization optimized its customs make-to-order process with rules-based and multi-level ATP. Learn how Product Allocation is used for constrained supply protection by key account system demonstration to provide an in-depth look of the enterprise SAP solution.

Key Business Benefits:


  • Ability to provide more reliable promise and delivery dates based on network supply visibility in real-time.

  • Improved customer service levels; prioritization of business priorities and key account strategies with Allocation Management.

  • Improved inventory turns and utilization (Finished Goods and Components) in our order fulfillment processes with intelligent, automated, rules-based supply assignment.

Lessons Learned from Tapestry’s Governance, Risk, and Compliance

Join this session to see how North America’s first S/4HANA 1709 live system detects, manages and prevent access risk violations and reduce unauthorized access to Tapestry's data using SAP GRC 12. During this session we will also cover lessons learned, tip and techniques from the upgrade process.

Key Business Benefits:


  • Hear about key considerations for S/4HANA security

  • Learn what's new with GRC 12.0, the end-user experience, and the road ahead

  • Technical and infrastructure pre-requisites for the upgrade, as well as lessons learned

Changing the Game in Consumer Industries

Competition, consumer engagement, and operational effectiveness are fundamentally changing at an accelerated pace in consumer industries. New competitors are redefining the landscape, and consumers expect exceptional brand experiences every time via agile process that balance consumer needs with a company’s cost to serve. Personalized consumer experiences are paramount. They must be relevant, simple, seamless, and secure. Retail and consumer products companies must run, grow, connect, and transform in a digital world to engage customers throughout their journeys.

Conference Welcome

Join us as we kick off the first full day of the Consumer Industries Forum and explore some of the trends and topics of interest for SAP professionals in retail and consumer products.

Tyson Foods’ Digital Supply Chain Transformation: Leveraging SAP Integrated Business Planning Cloud-Based Solution

Learn how Tyson Foods leveraged SAP Integrated Business Planning to consolidate its vast supply chain network onto a harmonized, scalable supply chain planning platform. The discussion will outline the business and solution challenges of merging disparate business units and planning philosophies across its prepared foods and poultry units, creating a synergized supply chain operating model with common processes. Hear about the problems faced in integrating SAP Integrated Business Planning with multiple legacy execution systems and how to solve them. Realize the complexities of implementing cloud-based supply chain planning tools into a highly mature, execution-focused planning organization. Discover how Tyson addressed the common issues faced in a time-series-based planning application while handling short-term planning problems such as deployment and shelf life. Find out the key change management aspects of migrating from national-level planning to a regional-level planning model to enable a distribution network of the future to unlock “produce from anywhere” and “distribute from anywhere” capabilities.

Key Business Benefits:


  • Prepared foundation to achieve more than $250 million savings through rollout of the distribution network of the future

  • Developed a platform for the organization to grow, sustain, and deliver to its customers on time and in full, more than 98%

  • Integrated planning processes for the entire organization on a common, scalable planning platform (i.e., SAP Integrated Business Planning)

Five Customer Experience Myths that Damage Brands

Many companies believe they are providing superior customer experiences because they hit the mark on several key touch points. But what if many of those touch points are actually myths? Today’s consumers are savvy and empowered—the days when companies could bank on blind brand loyalty are in the past.

This keynote presentation will outline several customer experience (CX) myths that often befall businesses and cause damage to their brands. You’ll learn about how data shows that each myth is false, what the truth actually is, how each myth hurts us, and how you can use CX truth to create an advantage over believers in the CX myths.

Learn how to conquer these myths with outside-the-box thoughts for how to approach CX in the industry.

Fireside Chat: Achieving Nirvana: Consumer Experience Meets Consumer Intimacy

Join this fireside chat-style keynote session to hear executive perspectives from supply chain leaders on their unique industry challenges and priorities in the face of evolving global economic, social, and consumer trends.

Return on Experience: Delivering Exceptional Customer Experience Starts with the Workforce

In-store customer experience is the opportunity for retailers to differentiate from pure e-commerce channels. To succeed with delivering an awesome customer experience, the in-store workforce needs to be engaged and living its own positive employee experience. The workers need to be more knowledgeable about products than the customers and must have access to the most up-to-date content and information. Providing employees with a robust and engaging digital platform that is accessible on any device gives them the ability to stay informed and create a memorable (and positive) in-store experience for customers. In this session, we will explore the link between an engaged and knowledgeable workforce, customer experience, and in-store revenue, which we call the “return on experience.”

Key Business Benefits:


  • Improved customer experience

  • Improved employee experience

  • Reduced employee turnover and speed of onboarding

Digitally Transforming the Retail Customer Experience Through Employee Experience

With disruption in the retail industry at an all-time high, retailers are looking to differentiate by providing customers with the best experience possible. Employees are the foundation of that strategy. However, to execute this strategy, retailers need to rethink how they hire, manage, and develop their workforces to deliver exceptional customer experiences. In this interactive session, you will learn key findings from research in workforce psychology that inform new and innovative practices that retailers are implementing to change the employee experience of retail workers. This session will explore the role technology is playing in reshaping both the employee and customer experience and share examples of how retail companies are transforming their operational and workforce practices, resulting in good jobs for employees, great service for customers, and superior returns for business owners and investors.

Key Business Benefits:


  • Improved customer engagement

  • Improved employee retention

  • More efficient operations

Deep Dive and Q&A: BJ’s Wholesale Club’s Digital Transformation Journey

Join this session to hear about the digital transformation of BJ’s Wholesale Club. The session will cover the wholesale distribution process at BJ’s using SAP Customer Activity Repository as a retail foundation element. Using point-of-sale data transfer and audit (POSDTA), BJ’s was able to trickle sales in real time from 215-plus stores and 133 gas stations and aggregate, audit, and distribute the sales to report revenue and adjust the inventory, allowing the business to plan and procure. Learn how the organization created offers and managed ads efficiently with single view for merchandising, marketing, and advertising. The audience will also have an opportunity to ask the team questions about the digital transformation journey.

Key Business Benefits:


  • Point-of-sale data and auditing of sales

  • Promotional management for retail

  • Unified demand forecasting based on demand influence factor

Better Business Insights at TravelCenters of America

Historically, the TravelCenters of America (TA) business team had daily reports that it could not run due to the large amount of data needed to be queried. Many reports would time out or crash, especially if they were run across enterprise data. Due to the limitation on the amount of information teams could get in one report, TA had to run multiple reports and piece the information together in Microsoft Excel or Access. The information could not be generated in a timely fashion to make key business decisions. Additionally, the TA category managers had no market basket analysis capabilities despite having a large amount of data collected over the past decade. SAP Customer Activity Repository has now changed the way TA accesses and analyzes data. TA migrated its SAP POS Data Management and SAP BW/4HANA platform to the HANA-based SAP Customer Activity Repository platform and implemented various pre-built and self-service analytics capabilities. In addition, several new SAP technologies were enabled at TA, such as: SAP HANA, SAP Fiori, SAP Landscape Transformation Replication Server, SAP BusinessObjects, and sales insights. These new tools were implemented in the cloud—TA’s first foray into adopting cloud technology for the SAP platform.

Key Business Benefits:


  • Improve assortment, pricing, inventory management, and margins by making better decisions using better and faster data. Inventory stockouts at stores are now visible immediately, enabling quick actions to improve in-stock positions and increase sales.

  • Perform market basket analysis, enabling better decisions on promotions and pricing strategies.

  • Set foundation for TA’s analytics platform of the future.

Lessons Learned from Tapestry’s Governance, Risk, and Compliance

Join this session to see how North America’s first S/4HANA 1709 live system detects, manages and prevent access risk violations and reduce unauthorized access to Tapestry's data using SAP GRC 12. During this session we will also cover lessons learned, tip and techniques from the upgrade process.

Key Business Benefits:


  • Hear about key considerations for S/4HANA security

  • Learn what's new with GRC 12.0, the end-user experience, and the road ahead

  • Technical and infrastructure pre-requisites for the upgrade, as well as lessons learned

SAP Road Map: Retail Industry

Learn about the latest planned innovations from the SAP for Retail team and how the intelligent enterprise comes to life through the SAP for Retail solution portfolio. This session will provide an overview of the latest retail, cloud, and machine learning offerings currently being developed.

Key Business Benefits:


  • Understand the vision for the intelligent enterprise in retail.

  • Learn about the latest innovation strategy for our retail solution development.

  • Hear about upcoming solution capabilities and product road maps.

Carhartt’s SAP S/4HANA Fashion Transformation

Join us to learn about Carhartt's journey through the SAP S/4HANA for fashion transformation. This session will cover:


  • Why this is so much more than SAP S/4HANA

  • The beginning of the project; where we started

  • Carhartt’s implementation approach

  • Current status; where we are

  • What's next


Key Business Benefits:

  • Improved customer experience

  • End-to-end process improvement

  • Greater visibility within and across the organization

Creating Digital Trust with Blockchain in Multi-Party Collaboration

By their very nature, supply chains involve multiple companies working together to deliver end products to their consumers. In this presentation, learn how Bumble Bee Foods is leveraging blockchain for enhanced food traceability, safety, and sustainability across all stakeholders in its supply chain.

Carhartt’s SAP S/4HANA Fashion Transformation

Join us to learn about Carhartt's journey through the SAP S/4HANA for fashion transformation. This session will cover:


  • Why this is so much more than SAP S/4HANA

  • The beginning of the project; where we started

  • Carhartt’s implementation approach

  • Current status; where we are

  • What's next


Key Business Benefits:

  • Improved customer experience

  • End-to-end process improvement

  • Greater visibility within and across the organization

Deep Dive and Q&A: BJ’s Wholesale Club’s Digital Transformation Journey

Join this session to hear about the digital transformation of BJ’s Wholesale Club. The session will cover the wholesale distribution process at BJ’s using SAP Customer Activity Repository as a retail foundation element. Using point-of-sale data transfer and audit (POSDTA), BJ’s was able to trickle sales in real time from 215-plus stores and 133 gas stations and aggregate, audit, and distribute the sales to report revenue and adjust the inventory, allowing the business to plan and procure. Learn how the organization created offers and managed ads efficiently with single view for merchandising, marketing, and advertising. The audience will also have an opportunity to ask the team questions about the digital transformation journey.

Key Business Benefits:


  • Point-of-sale data and auditing of sales

  • Promotional management for retail

  • Unified demand forecasting based on demand influence factor

Tyson Foods’ Digital Supply Chain Transformation: Leveraging SAP Integrated Business Planning Cloud-Based Solution

Learn how Tyson Foods leveraged SAP Integrated Business Planning to consolidate its vast supply chain network onto a harmonized, scalable supply chain planning platform. The discussion will outline the business and solution challenges of merging disparate business units and planning philosophies across its prepared foods and poultry units, creating a synergized supply chain operating model with common processes. Hear about the problems faced in integrating SAP Integrated Business Planning with multiple legacy execution systems and how to solve them. Realize the complexities of implementing cloud-based supply chain planning tools into a highly mature, execution-focused planning organization. Discover how Tyson addressed the common issues faced in a time-series-based planning application while handling short-term planning problems such as deployment and shelf life. Find out the key change management aspects of migrating from national-level planning to a regional-level planning model to enable a distribution network of the future to unlock “produce from anywhere” and “distribute from anywhere” capabilities.

Key Business Benefits:


  • Prepared foundation to achieve more than $250 million savings through rollout of the distribution network of the future

  • Developed a platform for the organization to grow, sustain, and deliver to its customers on time and in full, more than 98%

  • Integrated planning processes for the entire organization on a common, scalable planning platform (i.e., SAP Integrated Business Planning)

Learn How Crocs Rocks Technology Projects with Business Collaboration and Hybrid Project Management

Learn how Crocs is closing the gap between IT and business priorities and enabling continuous delivery of technology with a hybrid project management approach. In this session, you’ll hear how Crocs aligns IT and business leadership in identification and prioritization of technology enhancements to drive business process optimization and reduce pain points. Hear how we blend project management methods to deliver projects from small to large. The journey is still a work in progress, as any Agile endeavor should be, but there are lessons to learn in Crocs’ journey so far and the unique path we’ve taken.

Key Business Benefits:


  • Improved collaboration between business and IT teams

  • Ability to adapt to changing business priorities

  • Effectively blend Agile and traditional project management methods

Better Business Insights at TravelCenters of America

Historically, the TravelCenters of America (TA) business team had daily reports that it could not run due to the large amount of data needed to be queried. Many reports would time out or crash, especially if they were run across enterprise data. Due to the limitation on the amount of information teams could get in one report, TA had to run multiple reports and piece the information together in Microsoft Excel or Access. The information could not be generated in a timely fashion to make key business decisions. Additionally, the TA category managers had no market basket analysis capabilities despite having a large amount of data collected over the past decade. SAP Customer Activity Repository has now changed the way TA accesses and analyzes data. TA migrated its SAP POS Data Management and SAP BW/4HANA platform to the HANA-based SAP Customer Activity Repository platform and implemented various pre-built and self-service analytics capabilities. In addition, several new SAP technologies were enabled at TA, such as: SAP HANA, SAP Fiori, SAP Landscape Transformation Replication Server, SAP BusinessObjects, and sales insights. These new tools were implemented in the cloud—TA’s first foray into adopting cloud technology for the SAP platform.

Key Business Benefits:


  • Improve assortment, pricing, inventory management, and margins by making better decisions using better and faster data. Inventory stockouts at stores are now visible immediately, enabling quick actions to improve in-stock positions and increase sales.

  • Perform market basket analysis, enabling better decisions on promotions and pricing strategies.

  • Set foundation for TA’s analytics platform of the future.

Simplifying Shop Floor Complexity by Integrating with SAP S/4HANA

At Hunter Douglas, there was a disconnect between ERP and shop floor, resulting in anomalies in business processes and very limited control parameters that caused inconsistency in its overall enterprise-wide manufacturing functionalities. High-complexity product models and disparate shop floor systems with a local instance at each site necessitated Hunter Douglas to consider a global shop floor system integrated with the SAP S/4HANA enterprise solution. This allowed connectivity to a single source of data and supported by a common platform for label printing and equipment integration.

Key Business Benefits:


  • Simplified approach to application maintenance

  • Global and scalable design

  • Quicker product launch

The Experience Economy Revolution

As the Chinese proverb states, “Hearing something a thousand times is less impactful than experiencing it once.” So why is our primary focus on brand messages instead of brand experiences? There’s a shift taking place. Leading brands from Coca-Cola to Mr. Clean have stopped talking about their brands and now focus on experiences that get people to live their brands. This is the single largest white-space opportunity for brands to grow: real life. Taking your brand off the shelf and out of media to authentically enrich people’s lives generates the highest level of loyalty, advocacy, and sales.

Dole’s Transformational Journey to an Intelligent Enterprise

Dole Packaged Foods walks through its transformational journey from having unsupported legacy software to be a highly respected organization in the CPG industry for technology innovation and its path towards becoming an intelligent enterprise. Hear about the technology footprint and successful initiatives:


  • Migration to SAP S/4HANA

  • SAP S/4HANA embedded analytics for real-time analytics

  • Predictive sales analytics using HANA

  • SAP Trade Management transformation

  • SAP Integrated Business Planning

  • SAP Service Cloud

  • Robotic process automation

  • Upgrading to SAP process orchestration for integration and reporting solutions through SAP BusinessObjects and SAP Analytics Cloud


Key drivers for successful transformation in terms of strategic vision, best-of-breed versus optimal footprint, and alignment to SAP product strategy will be discussed. Attendees will get to understand the enormous degree of transformation that an organization can undergo from having obsolete platforms, unsupported software, and complex integration architecture to be a leader in SAP technology stack with highly successful implementations and migrations.

Key Business Benefits:

  • Use SAP as a platform to accelerate innovation and implement best practices in the consumer products industry.

  • The SAP architecture and footprint enables a quantum lift in operational efficiencies in supply chain, finance, and sales and gives real-time analytics for the business to be more agile to market conditions.

  • Decrease the TCO and simplification of the IT footprint with minimum investment.

From Wholesaler to Retailer: Coty’s 15-Week Journey

Coty, one of the world’s leading beauty companies with a portfolio of leading brands, has chosen SAP S/4HANA Retail, SAP Customer Activity Repository, and SAP GK POS to launch its retail business for its consumer beauty division. With the support of Beyond Technologies, this application landscape was implemented in only 15 weeks, on time for the opening of its first COVERGIRL store just before the busy holiday season in November of last year. Coty is the perfect example of how SAP can rapidly support an enterprise diversifying its activities with new business and distribution models. This presentation will discuss how Coty leveraged SAP Best Practices along with Beyond’s Retail Accelerator to set up a strong retail foundation that will allow the organization to scale its retail business across additional locations and brands.

The following subtopics will be covered:


  • Coty’s story and background

  • From wholesale to retail operations: a challenging mission

  • Why Coty chose SAP and Beyond Technologies

  • Project scope and timeline

  • Coty’s experience with SAP S/4HANA Retail, SAP Customer Activity Repository, and SAP GK POS

  • Business outcomes

  • Lessons learned

  • Next phase with Coty’s other brands


Key Business Benefits:

  • Coty can now benefit from a comprehensive retail core that will allow the company to scale and open other stores for a fraction of the cost.

  • Coty can expand its retail and omnichannel capabilities to its other brands.

  • Thanks to a smooth integration of SAP GK POS and SAP Customer Activity Repository with SAP S/4HANA Retail, this solution fully automates all in-store business processes and operations.

SAP Road Map: Retail Industry

Learn about the latest planned innovations from the SAP for Retail team and how the intelligent enterprise comes to life through the SAP for Retail solution portfolio. This session will provide an overview of the latest retail, cloud, and machine learning offerings currently being developed.

Key Business Benefits:


  • Understand the vision for the intelligent enterprise in retail.

  • Learn about the latest innovation strategy for our retail solution development.

  • Hear about upcoming solution capabilities and product road maps.

SAP Road Map: Consumer Products Industry

Learn about the latest planned innovations from the SAP Consumer Products team and how the intelligent enterprise comes to life through the SAP Consumer Products solution portfolio. This session will provide an overview of the latest consumer products, cloud, and machine learning offerings currently being developed.

Key Business Benefits:


  • Understand the vision for the intelligent enterprise in consumer products.

  • Learn about the latest innovation strategy for our consumer products solution development.

  • Hear about upcoming solution capabilities and product road maps.

Industry Transformation in Consumer Products

The consumer products industry has seen more change in the past five years than it saw in the preceding 50 years. The potential for disruption in the next five years may be even more profound. In this session, gain an industry perspective on how these market shifts are creating both new challenges and substantial opportunities for consumer products companies to reach, engage, and serve consumers. Understand how SAP is helping real consumer products organizations capitalize on these market dynamics, both to optimize and extend existing business processes in an effort to drive efficiency and differentiation. You’ll learn how to develop new, next-generation business process to fuel new growth opportunities.

Fireside Chat: Achieving Nirvana: Consumer Experience Meets Consumer Intimacy

Join this fireside chat-style keynote session to hear executive perspectives from supply chain leaders on their unique industry challenges and priorities in the face of evolving global economic, social, and consumer trends.

From Wholesaler to Retailer: Coty’s 15-Week Journey

Coty, one of the world’s leading beauty companies with a portfolio of leading brands, has chosen SAP S/4HANA Retail, SAP Customer Activity Repository, and SAP GK POS to launch its retail business for its consumer beauty division. With the support of Beyond Technologies, this application landscape was implemented in only 15 weeks, on time for the opening of its first COVERGIRL store just before the busy holiday season in November of last year. Coty is the perfect example of how SAP can rapidly support an enterprise diversifying its activities with new business and distribution models. This presentation will discuss how Coty leveraged SAP Best Practices along with Beyond’s Retail Accelerator to set up a strong retail foundation that will allow the organization to scale its retail business across additional locations and brands.

The following subtopics will be covered:


  • Coty’s story and background

  • From wholesale to retail operations: a challenging mission

  • Why Coty chose SAP and Beyond Technologies

  • Project scope and timeline

  • Coty’s experience with SAP S/4HANA Retail, SAP Customer Activity Repository, and SAP GK POS

  • Business outcomes

  • Lessons learned

  • Next phase with Coty’s other brands


Key Business Benefits:

  • Coty can now benefit from a comprehensive retail core that will allow the company to scale and open other stores for a fraction of the cost.

  • Coty can expand its retail and omnichannel capabilities to its other brands.

  • Thanks to a smooth integration of SAP GK POS and SAP Customer Activity Repository with SAP S/4HANA Retail, this solution fully automates all in-store business processes and operations.

Opening Remarks

Join us as we kick off the Consumer Industries Forum and explore some of the trends and topics of interest for the retail and consumer products industries.

Simplifying Shop Floor Complexity by Integrating with SAP S/4HANA

At Hunter Douglas, there was a disconnect between ERP and shop floor, resulting in anomalies in business processes and very limited control parameters that caused inconsistency in its overall enterprise-wide manufacturing functionalities. High-complexity product models and disparate shop floor systems with a local instance at each site necessitated Hunter Douglas to consider a global shop floor system integrated with the SAP S/4HANA enterprise solution. This allowed connectivity to a single source of data and supported by a common platform for label printing and equipment integration.

Key Business Benefits:


  • Simplified approach to application maintenance

  • Global and scalable design

  • Quicker product launch